Frequently Asked Questions

How long does it take to get an appointment?

Scheduling of appointments vary throughout the year.  We generally attempt to get new clients into our schedule within 2 weeks.  Current clients have preference for afterschool appointments.  When a student is completing testing, the testing appointment times occur during the school day.  Joe has conducted psycho-educational testing for 26 years and learned that testing a student after the school day is over does not go very well, as the student is ready for his/her day to be over.  Testing during either the morning or early afternoon gains us much better results.


How long does the testing process take?

Testing can be accomplished in the span of a week once the new client is in our schedule.  That said some families choose to complete the testing over 2 to 3 weeks, where other families would like it completed in 1 week.  We work with you (and Joe's schedule) to make the appointments fit your schedule.



How many psychotherapy/counseling sessions do clients normally attend?

The needs of our clients vary.  Generally many clients who are involved in psychotherapy attend 8 to 10 sessions.  Again, this number varies.  We have some clients and families that we have worked with for a year or years (seeing them periodically over that time period).  We have families where Joe has worked with a multiple children in the family.  We also have clients and families that come in for 3 to 4 sessions, get what they need and are ready to go.


What types of insurance do you accept?

We are a fee for service practice and no longer accept insurance payment or file insurance claims.  Our clients pay at the time of service and receive a receipt for each individual visit.  This receipt is called a "superbill" and has all of the information needed to file the claim on your own to your own insurance company (medical billing code number, diagnosis code, license number and tax identification number).  Joe has learned over the past 26 years that insurance often does not cover some of the services.  Also, many insurance companies ask for multiple treatment plans which want confidential information about the client which Joe does not believe is appropriate for the insurance company to have.  If that type of information was released about your child or family, it would go into your insurance records for the rest of time and could potentially be harmful.  Joe does not want that to happen to any of his clients.  We accept American Express, Discover Card, Mastercard and Visa for client conveniece.  Many families also use their flex-dollar account or HSA/MSA accounts.


Still have more questions?

Contact us directly or call us at 314-995-7201.  We'd be happy to assist you personally.


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